Flutterby Hostel deploys gPOS/PRMS for its hostel operations
Kim and Pam, owners of Flutterby, have managed a thriving hostel in Uvita. Aggressive web presence and online booking services ensured their hostel’s beds and dorm rooms were always filled. In Q4 of 2013, the two decided to add food and beverage operations to the hostel to allow them to capture this extra revenue stream that would have otherwise been lost to other local businesses. Because of GeckoTech’s presence in Uvita and GeckoTech’s reputation the sisters decided to “give us a call”. gPOS stood up to all challenges the sisters throw at it during the demonstration and within a matter of days decided to move forward with gPOS because of its capability as well as GeckoTech’s support reputation. Flutterby House uses a single laptop for the reception area (hostel bookings and folio management) and a “BYOD” (bring your own device) tablet for the restaurant’s order taking. The beauty of the integrated gPOS system is that hostel guests can transfer the restaurant/bar charges to their “bed” folio.. Similar to transferring a restaurant charge to your hotel room. The overall gPOS implementation has been so well received, the hostel has decided to integrate GeckoTech’s gPOS to its CheckFront web service (online booking service). This integration is expected to be complete sometime in Q2 of 2014.